Privacy Policy
How SUNDEVS PVT LTD collects, uses, and protects your information across our products and services.
1. Overview
Sundevs builds and sells software products like SunLicense and SunGuard and offers related services. This policy explains what personal data we collect, how we use it, and the choices you have.
2. Data We Collect
- Account/contact: name, email, Discord handle, billing.
- Transactions: purchases, order IDs, license issuance.
- Telemetry (limited/optional): anonymized usage & error metrics.
- Support: messages, attachments you send.
- Website: page views, referrers, session preferences (cookies/local storage).
3. How We Use Data
- Provide & secure products (licensing, obfuscation flows).
- Process payments & prevent fraud.
- Support and critical communications.
- Legal compliance & enforcement.
- Improve reliability and plan features.
4. Legal Bases
Contract performance, legitimate interests (security, improvement), consent (where required), legal obligations.
5. Sharing & Transfers
Shared only with service providers (payments, hosting, analytics). No sale of personal data. International transfers protected by suitable safeguards. Possible disclosure for legal compliance or safety.
6. Data Retention
Data retained while necessary for service provision, legal compliance, dispute resolution, and fraud prevention. License records retained to validate entitlements.
7. Security
Use of access controls, encryption in transit, guarded infrastructure and regular maintenance. Contact us promptly for suspected issues.
8. Your Rights
Depending on jurisdiction: access, correction, deletion, portability, objection/restriction. We may request identity verification.
9. Children
Not directed to children under 13. Remove any inadvertent child data upon notice.
10. Changes
Material updates announced via site or Discord. Continued use signifies acceptance.